Mandriva offers technical support for levels 1, 2, and 3, from installation to code correction, including configuration, performance improvement, software maintenance and technology survey.

A support offering designed for open source

Mandriva's enterprise support is designed to optimize the benefits of open source computing. It offers all the necessary tools for proactive and effective support:

  • Call Center
  • Our engineers are able to take into account your incidents (level 1, 2 or 3) within times adapted to their emergency level (p1, p2,

  • Technology Survey
  • We validate software before inclusion in Mandriva's catalogue, and perform corrective developement when essential (level 3).

  • Laboratory
  • Organized to reproduce complex incidents of our customers. Several hardware architectures are available for Linux and Open Source software support.

  • Bug Tracking System
  • Supplies our customers with updated information about their incidents.

Where can I get more information?
For more information on technical support, please contact us at "sales at mandriva dot com".